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West Palm Beach Property Management Reviews & Testimonials

Here’s what our West Palm Beach rental property owners, investors, tenants and others we serve have to say about Real Property Management Palm Beach County.

West Palm Beach Property Owners & Investors Reviews

Great property management team for my property that is too far away for me to manage on a daily basis. You can be a hands-off or hands-on owner whatever suits your needs. For me, I like to know everything that is going on so they keep me informed. This is a very detailed-oriented team that documents everything precisely, takes tons of pictures and videos to make sure you know what your property looks like before and after each tenancy and executes professionally so you won’t have to worry. They have the tools of a big company but are extremely accessible to landlords and tenants.
Lauris H.

West Palm Beach, Florida

The staff was very professional . They were available when we needed to get assistance or help when the time arised. The staff was quick to get back with inquiries that could not be answered by them at that time.
George W.

West Palm Beach, Florida

We have been with [Real Property Management Palm Beach County] since 2004 and from the moment I sat down with Marcus Phillips to discuss how they worked and what I could expect I have never been disappointed. We have been overseas for 14 years and [Real Property Management Palm Beach County] has kept us informed and update at every turn. When our unit needed to be rented they used all tools at their disposal to make that happen and I can say that they get the job done quickly.

Aside from the wonderful customer service and quick replies to any and all questions, they have a wonderful team of maintenance workers who do a excellent job when a repair is needed. This also keeps the costs down which I found out recently with a small dry wall repair. The property management that is caring for the main complex gave us an estimate that was significantly higher than [Real Property Management Palm Beach County] and we were told it might take a couple of months to complete. [Real Property Management Palm Beach County] did the estimate, repair and invoicing to in less than two weeks total.

They handle it all, from cranky tenants (never fun) to detailed reports on income and repairs. You will never regret using this company, and it’s my pleasure to recommend them to anyone.

M. Rose

West Palm Beach, Florida

Working with RPM made renting our house easy. They came onboard after we had signed a lease with a tenant and managed a difficult situation with skill, tact, and most importantly, legally. We wouldn’t have made it without their help and assistance.
Tabrina J.

West Palm Beach, Florida

I bought an investment property (townhouse) in West Palm Beach back in 2009 but I live very far away so I needed a local property manager to take care of the property for me.

I found Real Property Management Palm Beach County, spoke with Marcus Phillips who walked me through the whole process and answered any questions I had. Very professional, courteous and down-to-earth. I signed a few forms and we got started right away.

The property was empty and needed some repairs – RPM assessed the property’s condition, fixed up the entire place, cleaned it top to bottom, gave it a fresh coat of paint, replaced the carpet, got it rent ready, advertised it, screened/interviewed tenants and were able to place a tenant in the unit who is still living in the unit.

Every month, they direct deposit (ACH) the rent check into my bank account, provide me with a monthly report on their website portal and take care of any issues with the tenant usually without my involvement. They also provide me with a yearly summary as well as a tax form which I file with the IRS at the end of each year on all my properties.

I also have a 2nd property (a stacked townhouse) managed by them in West Palm Beach which I bought in 2010 and again, excellent, prompt, professional service. Any time I have issues with any of my tenants or with any of the HOA’s, Marcus and his team takes care of the issue directly for me on a moment’s notice. They are very professional but also include a very personal touch so I don’t feel like I’m treated like just another number.

All of the staff I deal with know me by name and are familiar with everything that is happening with my properties.

They also give me very detailed updates on any odd issues that need my attention.

It’s been a great experience and I would definitely recommend Real Property Management Palm Beach County to anyone looking for property management services in Palm Beach County as they’ve been doing an excellent job ever since I hired them. Keep up the good work!
Simon T.

West Palm Beach, Florida

We hired Real Property Management of Palm Beach County to manage a two bedroom, two bath townhouse we bought in Wellington, FL for a two year period from about July 1, 2010 to June 30, 2012.

In the spring of 2010, we bought a townhouse in Wellington, FL, but were not able to retire and move in until two year later. Since we were living in Massachusetts during this time, we needed someone to find a renter and manage the property for us.

After several other property management firms did not return our calls, I contacted Real Property Management of Palm Beach County (RPM) in West Palm Beach. The owner, Marcus Phillips, promptly returned my call, and after meeting with him, my wife and I hired RPM for the job. And they did an incredible job.

After the initial meeting in which all the terms of our contract obligations were worked out professionally, Marcus visited the unit and made recommendations on getting it ready for potential renters. He did an excellent job of marketing the property and quickly found a tenant who wanted a two year lease (as did we). He got us a good rental price, and he did credit and criminal background checks on the renter, who turned out to be a good tenant.

RPM charged the standard 10% of rent fee, and we paid an additional $10 per month for eviction insurance. (Although we didn’t need it, it would have covered all the legal costs of evicting the tenant if necessary.)

RPM has maintenance staff on call 24/7, 365 days of the year. Fortunately, only a few minor repairs were needed during the two year period and RPM quickly took care of them.

We received monthly statements about income and expenses associated with the property, and we eventually had our own account on RPM’s web site where we could check our statements and reports. They also provided the appropriate IRS tax form needed for year-end tax preparation.

RPM did a thorough inspection of the unit after the tenant left, made deductions from the tenant’s security deposit for a few items (e.g., cleaning the rugs, painting the walls), and took care of the work, such that the townhouse was ready when we arrived a couple of weeks after the tenant left.

Marcus Phillips and all his staff are excellent communicators, quickly answering emails and phone calls. I highly recommend Real Property Management of Palm Beach County.
John B.

Wellington, Florida

Marcus and this team are A+! I own several apartment units near downtown West Palm Beach, but live in California. RPM provides me an automated monthly accounting statement, carefully screen new tenants and manage repairs at very reasonable prices. If you want a worry-free, competent property management company, they’re it.
Michael D.

West Palm Beach, Florida

[Real Property Management Palm Beach County] has proved to be a very successful and efficient firm since I started renting out my home in September. Their approach was very professional and they also strive hard to keep their esteemed clients up to date on all the required information, by sending them monthly statements and regular emails. I should accept that I am glad to have them for Property Management Palm Beach.

James M.

Palm Beach, Florida

Overall great experience! The staff has great communication and are very polite and professional. Thank you for helping me out with all my questions and needs.

I highly recommend Real property Management [Palm Beach County].
Diego R.

West Palm Beach, Florida

Amazing experience. They are very professionals managing the properties.
Wolfran W.

West Palm Beach, Florida

As a Canadian with properties in the US, I needed someone reliable to look after them.

Real Property Management [Palm Beach County] did exactly what I needed. They’re pros working for you.

Thank you.

Sebastien W.

West Palm Beach, Florida

It gives me great pleasure to recommend the company Real Property Management [Palm Beach County] (RPM) for your property management needs. I have been very satisfied with them. For over two years they have managed my townhouse (villa) with great care like if it was their own. I was impressed how quickly they were able to get it rented at a fair market value. They are very well organized to get things done in areas like; leasing, tenant approval, rent collection, repairs, maintenance, clean up, financial reporting, etc. Working with them gives me peace of mind and I really trust them. Go with them and I’m certain you will not be sorry.
Claude H.

West Palm Beach, Florida

The LLC of which I am manager owned until very recently a rental property in Lake Worth. Our four members all live at great distances from Florida. For more than a year during final rental and sale, Marcus kept us abreast of developments on both, regularly and cheerfully. And though the sale proved to be a tedious, protracted process because of seemingly endless permit requirements of the City of Lake Worth, Marcus continued to wade through these matters with diligence and great patience until they were finally completed. Although he and I have never met face to face, I was always impressed, in our telephone and email interactions, by his integrity and concern, which kept matters as simple for us as they could be made simple at each step. Thank you, Marcus.
Daniel G.

Lake Worth, Florida

We interviewed a few different PM companies and found Marcus and his Team to be the most professional. They provide services that others do not and allow Owners to enjoy one stop shopping for their investment properties.
Graham R.

West Palm Beach, Florida

It would be my pleasure to give you my experience with Real Property. I met Marcus one year ago. I have a townhome in Boca Raton that I needed to find tenants for. I looked through the phone book, word of mouth from neighbors, and all over the internet for property managers. I interviewed 7 or 8 potential candidates. All of them had one thing in common–they were overloaded. They manage a hundred properties with no staff. As a result everything suffers from tenant services to owner services and everything in the middle. Many of them were late, no show, or had to reschedule our interviews. That was the first red flag. Other problems were many of them were kinda rude and just gave me the feeling that they were dishonest people. I also noticed some were not groomed well and did not present themselves in a professional manner(thats being polite). I then came across Real Property on a Google search. I set up an interview with Marcus. He was on time, looked and spoke professionally. You immediately feel comfortable with him. When looking for someone to represent me and my biggest asset, these are the things I am looking for. He answered all my questions, was never in a rush, and answers all of my emails in a timely and informative manner. He has a full staff so there is no need for him to juggle a dozen issues at one time or be in 3 places at once. His maintence team handles everything and they take care of it in a manner of hours and days, not weeks and months. One example is the A/C broke down at the property. He contacted me the same day. But not with just that bad news. He also had an itemized invoice with estimates and options on how to go forward. We had the issue resolved the next day. The tenants were impressed as was I. Satisfied tenants tend to keep the property in better shape and like to pay their rent on time–at least thats how I feel. Whats important I feel about finding the right property manager is he/she must treat the tenants in this manner whether its a leaky faucet or a broken AC in July. He needs to be timely and professional.. Or else you the owner will end up with nothing but headaches and undue costs and unhappy tenants who cannot wait to get out of your property when the lease is up. I hired him on the spot. The next day he came with his fancy camera and took pics of the property. The next day the property was listed. Less than a week later, I had a signed lease from a fantastic family. I like that he is very particular on who he chooses as tenants. He dissects their credit profile, past rental history, and has a strict eye test that needs to be passed — If a potential tenants visits your property covered with jailhouse tatoos and 20 piercings that would concern me and leave it at that…. The process was so smooth and impressive, I hired him to manage my parents property. The same story played out. This past month my current tenants were forced to downsize their budget and thus could not renew their lease. Marcus found an even better family for my property within 10 days- property cleaned up, turned over, lease signed and tenants moved in those10 days! Not surprisingly, his company has grown considerably in the past year. He now has a bigger staff but is still an email or a call away. His associates are equally competent and professional in my experiences.

Real Property Management Palm Beach County Rental Property Owner Client

Boca Raton, Florida

I acquired my mothers house in Lake Worth after her death. At the time she had a contract with Real Property Management [Palm Beach County]. I was worried about what to do with the house.

I was able to meet with Marcus while I was in town on very short notice. He walked me through the process.

RPM makes it easy to be a landlord even if you are 1400 miles away in a different state.

They charge a reasonable fee, they provide statements, direct deposit, and computer access to the owner system that has all of your property info.

The service team is great. When repairs are needed that exceed a pre-set amount they will contact you as to how you want to proceed.

During turn over they provided pictures of what needed to be done and I had some other work done on the property. Marcus and his team were able to get all the repairs and improvements done at a reasonable price. Marcus uses only the best bonded and insured companies to work in your property.

It makes property ownership easy and stress free.
Doug N.

Lake Worth, Florida

We hired Real Property Management of Palm Beach County to manage a two bedroom, two bath townhouse we bought in Wellington, FL for a two year period from about July 1, 2010 to June 30, 2012.

In the spring of 2010, we bought a townhouse in Wellington, FL, but were not able to retire and move in until two year later. Since we were living in Massachusetts during this time, we needed someone to find a renter and manage the property for us.

After several other property management firms did not return our calls, I contacted Real Property Management of Palm Beach County (RPM) in West Palm Beach. The owner, Marcus Phillips, promptly returned my call, and after meeting with him, my wife and I hired RPM for the job. And they did an incredible job.

After the initial meeting in which all the terms of our contract obligations were worked out professionally, Marcus visited the unit and made recommendations on getting it ready for potential renters. He did an excellent job of marketing the property and quickly found a tenant who wanted a two year lease (as did we). He got us a good rental price, and he did credit and criminal background checks on the renter, who turned out to be a good tenant.

RPM charged the standard 10% of rent fee, and we paid an additional $10 per month for eviction insurance. (Although we didn’t need it, it would have covered all the legal costs of evicting the tenant if necessary.)

RPM has maintenance staff on call 24/7, 365 days of the year. Fortunately, only a few minor repairs were needed during the two year period and RPM quickly took care of them.

We received monthly statements about income and expenses associated with the property, and we eventually had our own account on RPM’s web site where we could check our statements and reports. They also provided the appropriate IRS tax form needed for year-end tax preparation.

RPM did a thorough inspection of the unit after the tenant left, made deductions from the tenant’s security deposit for a few items (e.g., cleaning the rugs, painting the walls), and took care of the work, such that the townhouse was ready when we arrived a couple of weeks after the tenant left.

Marcus Phillips and all his staff are excellent communicators, quickly answering emails and phone calls. I highly recommend Real Property Management of Palm Beach County.

Marcus and this team are A+! I own several apartment units near downtown West Palm Beach, but live in California. RPM provides me an automated monthly accounting statement, carefully screen new tenants and manage repairs at very reasonable prices. If you want a worry-free, competent property management company, they’re it.

Michael D.

Wellington, Florida

West Palm Beach Rental Property Tenants Reviews

My husband and I wanted to rent a property that they managed. The process took 3 days, like patty told me. Great service.

Maryann C.

West Palm Beach, Florida

As a tenant renting a privately owned residence, I found that throughout the lease Real Property Management [Palm Beach County] consistently provided courteous and timely professional service. I would recommend them to anyone seeking superior property management services.
Paul M.

West Palm Beach, Florida

Hello my name is Deborah, in December of 2012 I was having trouble finding a place to stay. Everywhere wanted 1st lst and a security. Coming up with all that amount was hard to do. But with the help of Real Property Management I am able to find a great place to live. They realy helped me alot, it is a safe place to live. When I first saw my apartment it realy felt like home. I was so happy that I finally have a place to call home.

Thank you all

Deborah G.
Deborah G.

West Palm Beach, Florida

We have rented a single family home through [Real Property Management Palm Beach County] for nearly two years now. My wife and I had always owned our own homes, and so are able to look at things from both the renter and owner’s viewpoint. Our experience with [Real Property Management Palm Beach County] has been excellent. We have had the usual issues with a/c, but items have been replaced and their response has been very good. Apart from a plumbing incident, all the people have performed really well.
We are very happy with [Real Property Management Palm Beach County], would recommend them for renters.
If I was an owner looking to rent out a property, I would have no hesitation in using [Real Property Management Palm Beach County] as my property management company.
Tom T.

West Palm Beach, Florida

West Palm Beach Real Estate Agents Reviews

As a Realtor representing two of my clients, I had a very smooth transaction with Real Property Management [Palm Beach County]. They got things done in a timely manner and were quick to respond to me and my clients throughout the process. Having dealt with numerous property management companies, I will say they provided us with top notch service!
Sarah S.

West Palm Beach, Florida